Enterprise Resource Planning system - diga.pt
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What is Diga CRM?

Diga CRM is a centralized database that helps to structure and organize all customer data and their interactions with you

High productivity

Reduce your hourly work to two clicks. Diga itself will make complex calculations, prepare a package of documents, an estimate, send a letter and SMS.

Timely processing of applications

Diga will collect applications from the site, mail, social networks, distribute them among managers, set the necessary tasks, and send a greeting letter to the client.

Effective error management

Keep track of each stage of transactions, listen to managers' calls, control the sales funnel, deadlines for fulfilling tasks and processing applications.

Accurate and clear analytics

Make the right decisions based on current reports. Sales funnel, manager activity, KPI implementation and much more.

Quick decision making

Forget about work in multiple systems. Combine your entire team in Diga and make decisions faster by storing all the data in one place.

Trust and comfort of customers

Diga will help you not to forget about customers, quickly solve their problems and remind about themselves in time. Get loyal customers ready to buy again and again.

Estimates

Automatically created estimations

The module allows you to create estimates without additional use of Word or Excel. Estimates may consist of headings, subheadings, dividers, compound works and articles. Indicate the percentage mark-up hidden from customers, which will be automatically added to each article of the estimate. The creation of template estimates will increase the speed of preparation of commercial offers and the productivity of estimates.

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Dashboard

Control over the employees, KPI

Data analysis is presented in real time in the form of graphs, charts and other types of reporting. In the main parameters, you can see data on the status of services, summary data on the sources of receipt of applications, the time of setting the status, the average time for compiling commercial offers/estimates and other parameters for correct and quick decisions when managing a business.

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CRM

Manage your sales

A centralized database helps control the work process and stores the entire history of customer interactions. In this module you will find information about customers, call and correspondence histories. It doesn’t matter how many employees are in the sales department. It doesn’t matter if there is no sales department yet. The main thing is that you no longer need to store customer data in notebooks and EXCEL tables! CRM DIGA will increase sales and save important information about each customer.

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HR

Manage the human resources effectively

Diga HR will help you assemble an effective team for your business, track KPI indicators, assign tasks in manual and automatic mode, for the management team and for employees.

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Calendar

Assign tasks to employees remotely

A calendar with several filters will allow you to create tasks and monitor their progress. Create tasks in a contact or company card and track their progress in real time. Using filters, you can view tasks for each specific user and for all at once, view tasks for the day, week, month. Dividing tasks by color will instantly identify the type of task.

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Email

Use email in the workspace

Diga - email is a separate module for convenient and quick communication with clients. Synchronize with your mail, communicate with customers and employees without leaving the system. Customize folders and highlight your most important messages.

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Access settings

Flexible settings for each employee

A new function has been implemented, you can add your contractors and companies to groups. Now all the necessary information can be viewed on one page, give out to employees available for viewing common documents and objects, projects.

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Gantt chart

Gantt chart

Gantt chart module in Diga, planning workers and resources allows you to turn scheduling the work of staff from expensive administrative task into a factor of increasing arrived.

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The effect of Diga implementation

Sales growth

After the introduction of modules, sales grew by 35% in the company Rkesa LDA

Faster application processing

Thanks to the implementation, it became possible to process 2 times more applications in the company Nadin Dress

Reduce of bounce rates and customer loss

Now you can track every stage of work and not forget about anyone in the company Go2Lisbon Tours

Reduction of costs

The module “Estimates” helped us to save 300 000 rubles per year on estimators in the company Rkesa LDA

If you choose Diga, you will receive:
Implementation Assistance

Free training and rapid technical support

Cloud-based and retail software

Choose a comfortable way to use the system. Free consultation when choosing a particular version

International work experience

There is a possibility to use the system by a multinational company with individual settings for an each employee

Reviews of DigaCRM
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